Shipping

Rates and charges

The shipping rate for all products is based on shipping destination, weight and dimension. Oversized or overweight packages might have additional charges.

How orders are processed

Orders will be shipped and your credit card will be processed within 2 business days of receiving your order. We make every effort to ship orders received on the same business day (excluding holidays/weekends). 

Taxes

State tax will be added to all orders shipped.

Notification of order

We will send a confirmation e-mail shipment notification to inform you when your order has shipped, but point-to-point or in-transit information may not be available.

Pickup is an Option

If you live in or near our location and wish to pickup your order, please specify details on the form at checkout and we will notify you when your order is available for pickup.

Delivery

Wines are shipped via courier service (7 Day Express or UPS) and require a signature by a recipient 21 years of age or older upon delivery. Delivery will be attempted three times after which your package will be returned to Sparkling Pointe. You are then responsible for any additional shipping charges should your wine be resent. We suggest that you provide an address that will guarantee delivery on the first attempt, such as a business address or UPS access point. We cannot ship wine to PO Boxes and due to state regulations our wine can currently be delivered to the following states: CA, CO, CT, DC, FL, GA, IL, MA, ME, MN, MO, NJ, NY, NC, PA, SC, TX, VA, WA.

Return Policy

Except in those cases where a shipment was received in damaged condition, all sales are final. Customers may report damaged shipments by contacting us directly.